Plain English summary: We collect your email, password, and trading session data to run PrimedTrader. We never sell your data. We use Stripe for payments and Supabase for storage — both are industry-standard secure services. You can request deletion of your data at any time.
PrimedTrader ("we," "us," "our") is operated from Sandpoint, Idaho, United States. We provide a futures trading preparation and education platform at primedtrader.com.
For privacy questions, contact us at support@primedtrader.com.
We collect the following information when you use PrimedTrader:
| Data Type | What It Is | Why We Collect It |
|---|---|---|
| Account data | Email address, encrypted password, name | To create and manage your account |
| Session data | Trade logs, P&L, compliance scores, session notes | To power your dashboard, journal, and Coach Prime coaching |
| Profile data | Active strategy, selected firm, plan type | To personalize your experience |
| Payment data | Subscription status, billing history | To manage your subscription (card details handled by Stripe — we never see them) |
| Usage data | Pages visited, features used, login times | To improve the platform |
| Screenshots | Chart screenshots you upload | To attach to trade logs and enable Coach Prime analysis |
We do not collect:
We use your data to:
We do not sell, rent, or share your personal data with third parties for marketing purposes. Ever.
Your data is stored securely using Supabase — an enterprise-grade database platform with row-level security, encrypted connections, and SOC 2 compliance. All data is transmitted over HTTPS.
Payment data is handled entirely by Stripe, which is PCI DSS Level 1 certified — the highest level of payment security certification available.
While we take security seriously, no system is 100% secure. We recommend using a strong, unique password for your account.
PrimedTrader uses the following third-party services that may process your data:
These services have their own privacy policies. We encourage you to review them.
PrimedTrader uses minimal cookies and browser local storage to:
We do not use advertising cookies, tracking pixels, or third-party analytics cookies. You can clear cookies at any time through your browser settings, but this will log you out of your account.
We retain your data for as long as your account is active. If you cancel your subscription, your account data is retained for 90 days in case you wish to reactivate. After 90 days, inactive free accounts may be deleted.
You can request immediate deletion of your account and all associated data at any time by emailing support@primedtrader.com.
You have the right to:
To exercise any of these rights, email support@primedtrader.com. We will respond within 30 days.
PrimedTrader is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has created an account, please contact us immediately.
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.
To exercise your CCPA rights, contact us at support@primedtrader.com.
PrimedTrader is operated from the United States. If you access the Service from outside the US, your data will be transferred to and processed in the United States. By using the Service, you consent to this transfer.
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data is the performance of a contract (providing the Service) and your consent. Contact us to exercise your GDPR rights.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice on the platform. The "last updated" date at the top of this page reflects the most recent revision.
Email: support@primedtrader.com
Response time: within 30 days
Location: Sandpoint, Idaho, United States